Accounts & Billing – Frequently Asked Questions

Accounts

Please send an email to [email protected] or a text to 405-648-6190 with your name, contact info a error you are running into. 

Billing

If you need an invoice sent to you, you can either reach out to us at: [email protected] or a text to 405-648-6190.

To generate one inside of your account:

In the upper right hand corner, click on your name and picture -> Account -> Billing Info -> Payments -> Download PDF

When a user signs up for a Recurring membership, our payment processor does a $1 AUTH_ONLY transaction through AIM to verify that the credit card is good. The $1 AUTH_ONLY transaction is then voided, and the subscription is created. The actual subscription payment should come through around 2 AM PST after it has been processed.

Please contact us at [email protected] to cancel your account. 

Main Contacts

Adi Smith (Director of Operations)
[email protected]
‪(405) 252-0125‬

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